Privacy Policy
Last update: 04/04/2022
Your personal information, posted inquiry, comment & opinion are very important to us. The data privacy and protection of the site will be treated strictly confidential, in accordance with the Privacy Agreement and Applicable Laws and Regulations. Personal information submitted to us via this website will be used for the purposes specified in this privacy policy. We care for everyone who entrusts us with their information, uses our products and services. We are committed to safeguard your privacy and shall operate with full respect to protect your privacy. This policy sets out why we collect your personal data, how we collect your personal data, what are the uses of those data, how we look after it and why it may be shared or disclosed. We will tell you how long we keep data and what happen when we no longer need it. We will also outline what rights you have over your data and how we facilitate those rights.
1.Why we collect your personal data
We may collect your personal information:
(a) to identify visitors on the site;
(b) to communicate with you;
(c) to verify your accounts;
(d) to meet your purchase request;
(e) to verify & carry out payment transactions and delivery of the products;
(f) to notify you about changes to our Service;
(g) to personalize the marketing content;
(h) to send you email notifications which we think you may find useful or you have specifically requested ;
(i) to improve our service by understanding your experience on the site;
(j) to deal with your enquiries, feedback, complaints, claims or disputes relating to the website or our third party services;
(k) to help us conduct Interest Based Advertising;
2. How we collect your personal data
This is how we may collect and store your personal information
Directly from you
We may collect your identity data, contact data, profile data and billing account information when you registered with us or purchase product from our platform. You provide us information which includes your name and email address, age, sex, date of birth, postal address, work or delivery address, telephone number, mobile number and images in case you add a profile picture. In some instances, we may also collect your ID, such as ‘NID’ or ‘Driving License’. For Suppliers/Vendors, we may collect other business-related information (e.g. Business name, Address, Business registration number, business license, tax information, shareholder and director information, etc.);
We may also collect information relating to any transactions (including your payment details, payment card details or bank account details) carried out between you and our platform on or in relation to third party payment service providers;
We may also collect information when you:
(a) use our websites;
(b) attend any of our events;
(c) register to receive one of our newsletters;
(d) participate in any research or survey we undertake;
(e) enter a competition;
(f) contact us about a query or a complaint;
Finally, we may obtain information from independent of you or any other information that you choose to send to us.
From cookies
Unikart acts transparently towards Customers’ interest. The acceptance of cookies is not must for our site. An anonymous customer can browse us without providing any personal details. But we recommend you to accept our cookies. Otherwise certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of our features. When you interact to our websites or mobile apps, we and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of Technical data (such as your operating system, hardware/software information, IP address, browser type and version, login data, cookie and session ID) from your computers, mobiles or devices. Cookies help us to monitor your online behavioral data (such as your visit to and use of this website, time and date, length of visit, page views and website navigation, items clicked on, items and data searched for on the site). We collect your geographical location data when you share your location with us. We collect your marketing and communications data (such as purchase history, shopping preferences, tastes and interests) when you click an advertisement, buy a product or service from us. Overall, cookies help us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. These cookies are small, often encrypted text files, located in browser directories. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Our developers use cookies to help users navigate their websites efficiently and perform certain functions by enhancing usability. We use Google Analytics to place tags on our digital properties once approved through our tagging process. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
3. The Uses of your personal Data
Your personal details are only used for statistical purposes, if it is reasonable and practical to do so. It does not materially impact your rights, freedom or interests.
Information we collect is used for a variety of purposes, including activities
(a) to improve our services to facilitate your browsing experience;
(b) to deliver more personalized interactions and advertising in digital;
(c) to identify fraud;
(d) to detect, prevent and address technical issues;
(e) to help our customer care representatives resolve issues;
(f) to process transactions, refunds, returns, and exchanges;
(g) to track and confirm online orders;
(h) to offer you similar product that you have already purchased or enquired about;
(i) to provide you coupons, promotion, special offers, product reviews, newsletters and general information about other goods, services and events which we think may be of interest to you.
(j) to administer the surveys on your demographics and behavior or about our third party partners.
(k) to pursue our legitimate interests in a way which might reasonably be expected as part of market research and analysis regarding our products and services.
(l) to perform other business activities as needed, or as described elsewhere in this policy
4. Security of your Personal Data
Unikart is trustworthy regarding data protection. We maintain administrative, technical, and physical safeguards to protect your personal information. We take precautions and appropriate security measures to prevent the loss, misuse or alteration of your personal information and stored all the data on our secure (password and firewall protected) servers. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. No e-commerce solution, website, mobile application, database or system is completely secure or “hacker proof”. So you are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. You shall keep your password and user details confidential and must not share your password with anyone especially anyone claiming to work with us. For security purpose we may occasionally request proof of identity before we disclose personal information to you but we will not ask you for your password (except when you log in to the website).
If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
5. Disclose of your Personal Data
We may disclose your personal information:
(a) to companies that provide support services to us or that help us market our products and services such as email/web hosting providers/call center/chat/data enhancement services/ shipping. We may also disclose your personal information to product/sweepstakes/ coupon delivery vendors or payment processors. However we limit information shared with service providers and vendors in order to perform their functions (such as fulfilling orders and delivering packages, providing customer care and technical support). They are obliged not to disclose or use it for any other purposes. Any third-party processing of your data on our behalf will be subject to security and confidentiality obligations consistent with this privacy notice and applicable law;
(b) to protect and defend the rights or property of unikart;
(c) to prevent, detect, mitigate, and investigate possible wrongdoing, fraudulent or illegal activities related to our Services;
(d) to any third party who is claiming that any content posted by you constitutes a violation of their intellectual property rights, or of their right to privacy;
(e) to facilitate our marketing and advertising activities with our other corporate entities and affiliates unless you explicitly opt-out;
(f) if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to governmental authority, law enforcement offices, subpoenas, court orders, or other legal process;
(g) at your direction or request;
(h) when you otherwise consent, we may share your information;
Except as provided in this privacy policy, we will not provide your information to third parties for their marketing and advertising purposes without your explicit consent.
6. How long will we keep data?
We will retain Personal data and Usage Data for internal analysis and other purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods to comply with applicable laws, to resolve disputes, or to enforce our legal agreements and policies. Otherwise we shall remove the data is associated with you, as soon as it is reasonable to believe that such retention of your data is no longer necessary. The ending of your license is also subject to the reasonable time it takes to remove the content from backups and other systems.
7. What Rights Do You Have?
We want you to read privacy notices because we are asking your permission to contact you for marketing. When you sign up to our newsletters, you are giving consent for us to use the email address provided to send you relevant content of your interest. If you would prefer not to receive any marketing activities from us, it will be easy for you to withdraw permission in the future. We want you to be able to opt out as easily as you opted in. Any marketing email we send you will always have an "unsubscribe" link that will take you off that relevant marketing list. We shall perform the action Within 7 working days. We may also ask for your opinion polls or to take part in surveys. If you wish, you may not take part as well. You can withdraw your consent at any time, but you acknowledge that where your content has been featured in any marketing and/or promotional materials, we will not be required to withdraw such materials. In certain circumstances, you have your data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data directly within your account settings section.
8. Policy amendments
We may amend/modify this Privacy Policy at any time by posting the updated version on our website. We therefore encourage you to review it periodically.
